Privacy Policy
InterX ME (“we”, “our”, or “us”), accessible at interx-me.com (“the Site” or “our Website”), is committed to protecting and respecting your privacy. We understand the importance of privacy and the protection of personal data, and we are dedicated to safeguarding the personal information of our users, visitors, clients, and partners in compliance with applicable data protection laws, including the General Data Protection Regulation (EU) 2016/679 (“GDPR”), the California Consumer Privacy Act (CCPA), and other relevant privacy regulations.
1. Introduction
At InterX ME, privacy forms the foundation of our operations. We are committed to transparency regarding the personal data we collect, use, share, and store. This Privacy Policy details our practices concerning your personal information and your rights under applicable privacy laws. We uphold a privacy-first approach and implement stringent data protection standards across all aspects of our business.
2. Scope and Data Controller Role
This Privacy Policy applies to the personal data collected through interx-me.com and any associated services, features, or communications. InterX ME is the data controller responsible for determining the purposes and means of processing your personal information.
3. Categories of Personal Data We Process
We may collect, use, store, and transfer different types of personal data, which we categorize as follows:
– Usage Data: Information collected through your interaction with our Website, such as IP address, geographic location, browser type, device information, operating system, language settings, and usage patterns including pages visited and time spent.
– Account Data: Personal information you provide when registering, including your name, physical/business address, email address, and telephone number.
– Profile Data: Data regarding your preferences, behaviors, content submissions, purchase history, customer interactions, and other choices recorded on your profile or linked accounts.
– Communication Data: Correspondence sent to or from us, including emails, contact form submissions, customer support inquiries, claims, and any related communication records.
– Technical Data: Information relating to the technology and configurations used to access our services, including device types, hardware models, browsing environment, and system settings.
– Transaction Data: Payment-related information, billing and shipping addresses, order details, transactional communications, and delivery records (note: we do not store full credit card details, but these may be processed via compliant third-party payment providers).
– Preference Data: Choices regarding marketing communications, advertising preferences, survey responses, and indications of product and service interests.
4. Legal Bases for Processing
We only process personal data when we have an appropriate legal basis. These include:
– Contractual Necessity: When processing is necessary for the performance of a contract or pre-contractual steps at your request (e.g., account registration, purchase fulfillment).
– Legitimate Interests: For purposes such as improving our services, maintaining security, preventing fraud, direct marketing (under applicable laws), and analytics purposes, provided such interests are not overridden by your rights and interests.
– Consent: When you have provided clear and specific permission for us to process your personal data, such as subscribing to marketing communications. Consent may be withdrawn at any time.
– Compliance with Legal Obligations: When it is necessary for us to comply with applicable legal or regulatory requirements.
5. Your Rights
Subject to applicable data protection laws, and depending on your location, you may have the following rights:
– Right of Access: To request access to your personal data and receive a copy.
– Right to Rectification: To request corrections to inaccurate or incomplete data.
– Right to Erasure: To ask us to delete or remove your personal data, where legally applicable.
– Right to Restriction: To request that we limit how we process your data in certain circumstances.
– Right to Data Portability: To receive your personal data in a structured digital format and transmit it to another controller.
– Right to Object: To object to processing based on legitimate interests or for direct marketing.
– Right to Withdraw Consent: To withdraw your consent at any time without affecting the lawfulness of processing based on consent before its withdrawal.
Requests regarding these rights may be submitted by contacting us at [email protected].
6. Security Measures
We are committed to maintaining a secure environment for all personal data. To ensure personal information is protected from unauthorized access, use, or disclosure, we implement technical and organizational safeguards, including:
– End-to-end encryption during data transmission;
– Access controls with restricted user permissions;
– Regular data backups and disaster recovery procedures;
– Ongoing employee training in data protection and privacy awareness;
– Periodic auditing and security testing of systems.
7. International Data Transfers
Although primarily based within specific jurisdictions, we may transfer, store, or process your personal data outside your country of residence, including to data processors in countries with varying levels of data protection standards. When we do so, we ensure adequate protections are in place through Standard Contractual Clauses approved by the European Commission or other legally recognized mechanisms such as certification under relevant privacy frameworks.
8. Data Retention
We retain personal data only for as long as necessary for the purposes for which it was collected, to fulfill legal or contractual obligations, or for legitimate business needs. Standard retention periods include:
– Account Data: Retained for the lifetime of the account plus 6 years post-deletion;
– Transaction Data: Retained for 7 years for compliance with financial regulations;
– Communication Data: Retained for up to 3 years from the last contact;
– Analytics and Usage Data: Aggregated and anonymized if retained beyond 2 years;
– Marketing Preference Data: Maintained until consent is withdrawn or up to 2 years from the last interaction.
9. Cookie Policy
We use cookies and similar technologies on interx-me.com for the following purposes:
– Essential Cookies: Necessary for core Website functionality, such as navigation and secure access;
– Functional Cookies: Remember your preferences and settings to enhance your user experience;
– Analytics Cookies: Allow us to understand user behavior and improve our Website performance using tools like Google Analytics;
– Performance Cookies: Collect anonymous data regarding system errors and page loading speeds.
10. Cookie Management & Compliance
You have the control to manage your cookie preferences. Upon visiting interx-me.com, you will have access to a cookie consent banner allowing you to accept or decline non-essential cookies. You can also change your preferences or withdraw consent at any time via the cookie settings or through your browser configurations.
We fully adhere to GDPR requirements for EU users and CCPA requirements for California residents concerning cookie transparency, prior consent (where required), and cookie opt-out mechanisms.
11. Children’s Privacy
InterX ME does not knowingly collect personal data from children under the age of 13. If we become aware that such data has been inadvertently collected without verified parental consent, we will promptly take steps to delete the information. If you are a parent or guardian and believe we have such data, please contact us via [email protected].
12. Updates to This Privacy Policy
We reserve the right to update, amend, or revise this Privacy Policy as needed to reflect changes in our data practices or legal requirements. Significant changes will be communicated via announcements on interx-me.com or direct notification where required by law. Users are encouraged to review this policy from time to time to stay informed of their rights and our practices.
13. Contact Us
If you have any questions, concerns, or requests relating to this Privacy Policy, your personal data, or the manner in which we handle your information, please reach out to us:
Email: [email protected]
Postal correspondence may be provided upon request.
We are committed to full compliance with data protection legislation and ensuring that your personal data is treated with care, confidentiality, and integrity. Your trust is paramount to us. Please contact us if you have any privacy-related concerns or require further clarification about our data practices.